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Who can I call?

You can contact us by phone at (888) 502-0575 ext 2. This is our customer support line. Please be sure you select the correct extension to ensure your call is received and/or returned.

We receive a high number of calls each day, and if you leave a voicemail, we try to return all calls within 48 hours. To ensure we can return your call, please leave your name, phone number and a brief message. 

We are very happy to help and want you to use your ilumi right away. To ensure you receive assistance as quickly as possible, also send us an email at

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