HELP & FAQ
Have a question about your ilumi? We've put together the most common questions to give you the quickest answers. Still don't see your answer below? Submit a ticket!
- ★ Connectivity Issues
- ★ My firmware update won't complete
- ★ Why are my bulbs flashing colors?
- ★ I'm no longer able to connect to my ilumi!
- ★ Updating ilumi Firmware ( Original ilumi app)
- I cancelled the app download, and now I can't redownload the app!
- ★ Where can I download the app?
- Why don't you support earlier versions of Android or iOS?
- Can more than one device be used to control the lights?
- What Android devices are supported?
- What iOS devices are supported?
- Will you support Windows or Blackberry devices?
- ★ Can I use ilumi outdoors?
- ★ What is CRI and why is it important?
- Can ilumi be installed on a dimmer, three-way switch or any other switch that reduces power?
- How do I reset a PAR30 ilumi?
- Why Bluetooth(R) Smart
- Is the light uni-directional or omni-directional?